Resort Commitment During Covid-19 for Pass Holders

WHAT TO EXPECT

PICKING UP YOUR SEASON PASS

  • Please send your picture in with your registration form to lessons@lakeridgeresort.ca so we can have your pass ready before your arrival.
  • Line ups will adhere to physical distancing (2 metre spacing) between individuals or between individual households and cohorts. 
  • When entering the chalet, a mask/face covering must be worn.
  • Enter at our West Entrance
  • Dress for the weather and prepare for long social distanced line-ups. 

WHEN YOU COME OUT TO SKI OR SNOWBOARD

You will complete the check in wellness screening prior to your arrival.

CHALET
  • Physical distancing occupancy capacities will be posted. 
  • Wearing a mask is mandatory unless eating in designated areas.
  • Homemade meals or any food not purchased from our cafeteria is NOT allowed in our outdoor patio.
  • Hand sanitizing stations at the entrance to buildings along with appropriate signage.
  • Indoor touch surfaces (doors, knobs, faucets, payment card touch pads, & tables) shall be cleaned with a sanitizing solution frequently. 
GETTING READY TO SKI OR SNOWBOARD
  • You will need to get ready to ski or snowboard at your vehicle unless you are renting equipment.

RENTAL OPERATIONS/GUEST USE OF EQUIPMENT

  • The rental facility will abide to physical distancing and cleaning measures.
  • Cleaning, maintenance logs, and rental rotation schedules are implemented to follow COVID-19 regulations.
  • Hand sanitation stations will be available at high touch points areas (boot areas, helmet areas, and counter spaces).
  • Staff to wear PPE and face shields.
  • Physical distancing in place and expect line ups.   Rental equipment purchased for a lesson program will be pre-set and ready for 2nd day of programs. 
  • Reducing cross contamination, separate areas for pick up and drop off are provided.
  • Returned rentals to be cleaned, stowed and available for next cycle of use.

LIFT OPERATIONS

  • Lift line-ups will be structured safely and respecting social distancing
  • Face coverings will be required in lift lines and when riding the lift.
  • Disinfecting measures for lift carriers and stations may vary based on practicality, and weather conditions.
  • PPE procedures in place for lift staff to protect themselves and the guests.
  • ARRIVE TOGETHER | RIDE TOGETHER

WASHROOM USE

  • Signage placed in washrooms to advise guests of appropriate physical distancing, proper hand washing and waste disposal techniques.
  • Frequent cleaning and disinfection of washrooms will be scheduled, depending on occupancy loads. 

FOOD AND BEVERAGE

  • Barriers at cash register and counters.
  • Cashless payment methods available.
  • Take-out available
  • Cleaning of high touch surfaces and equipment.
  • Reduction of per person or group capacity.
  • Spacing, design, layout, and capacity of seating areas have been established.  Time limit at tables.
  • Homemade meals or any food not purchased from our cafeteria is NOT allowed in our outdoor patio.

CLEANING

  • Enhanced cleaning protocols in our resort and in our cafeteria, with focus on high traffic and high contact areas.