This is a non-paying position. Instructors in Training are to ensure a high level of customer satisfaction by assisting with quality lessons delivered in a professional and well-organized manner.

Benefits:

• Free season pass
• Professional training, focusing on personal skiing & snowboarding techniques and teaching practices, prep for CSIA/CASI Level 1
• Build friendships, contacts, and references

GENERAL INFORMATION

• For Ages 12+
• Cost is $200.00 + HST
• You must commit to one or two days per weekend- Saturday or Sunday
• Commit to 7 weeks, starting on January 6th or 7th (you will not be volunteering on Family Weekend)
• You will receive a 3-day training course prior to the season. Your child will be evaluated and must pass the course.
• One training session for 1-hour a day on the day they volunteer for 7-weeks.
• Minimal Ski level of Adventure Bronze is required (must be able to parallel ski blue runs).
• Outgoing personality, energetic, punctual, team player, motivated, responsible, strong communication skills, professional, safety conscious.

Major Duties and Responsibilities

• Assists Instructors to provide a fun and exciting experience for the Lakeridge clientele
• Assists Instructors to maintain class management and safety on and off the hill
• Act in a professional manner

Please apply to:

Glen Handley
Ski School Manager
Email: ghandley@lakeridgeresort.ca

AFTER YEAR ONE OF INSTRUCTOR IN TRAINING – WHICH IS THE BEST OPTION FOR YOU

OPTION 1. UNDER 14 YEARS OF AGE:
Continue, expand and consolidate your learning by taking the Instructor-In-Training program again the following season.

OPTION 2. 14+ YEARS JR INSTRUCTOR PROGRAM:
For those who are unsure of their skills. The Jr Instructor Program is designed to get you Ski Lakeridge ready to teach walk-in lessons. Consisting of mandatory training, JPREP, 3-day course, and 3-day mandatory evaluation session throughout the season to help you prepare for CSIA or CASI certification.

OPTION 3. 14+ YEARS – GET CERTIFIED!
Confident in your skills? Take your 3-day Level 1 CSIA or CASI Instructor Course. Register early through:

• SNOWBOARD: CASI Level 1 Instructor
• SKI: CSIA Level 1 Instructor

Jr Instructors ensure a high level of customer satisfaction by providing quality lessons delivered in a professional and well-organized manner. Instructors are responsible for ensuring that lesson content is current and up to date.

PRIMARY RESPONSIBILITIES

• Assist the Supervisor in greeting guests as they arrive at the lesson location. When required, be available to assist the supervisor by organizing groups.
• Ensure a high level of customer satisfaction by providing quality lessons delivered in a professional and well-organized manner.
• Demonstrate a high level of customer service.
• Ensure that your day-to-day activities, in and out of lesson situations, fall within the guidelines of the Ski & Snowboard School’s Health and Safety policies.
• Be a champion of the “Guest Experience”

QUALIFICATIONS

• We will train you for free! You will not be paid for training.
• Must possess excellent public relations skills and be of a friendly and co-operative nature.
• Must be professional, energetic, and dependable.
• Must be able to reason and react with quick and thoughtful judgment while remaining calm under pressure.
• Excellent communication skills.
• Must be confident in a team atmosphere.
• Ski/Snowboarding experience an asset.
• Must be 14 years of age or older.

Please apply to:

Jennifer Osborne
Director of Operations
Email: josborne@lakeridgeresort.ca
Fax: 905-649-3752

Snowboard Instructors ensure a high level of customer satisfaction by providing quality lessons delivered in a professional and well-organized manner. Instructors are responsible for ensuring that lesson content is current and up to date.

PRIMARY RESPONSIBILITIES

• Assist the Supervisor in greeting guests as they arrive at the lesson location. When required, be available to assist the supervisor by organizing groups.
• Ensure a high level of customer satisfaction by providing quality lessons delivered in a professional and well-organized manner.
• Demonstrate a high level of customer service.
• Ensure that your day-to-day activities, in and out of lesson situations, fall within the guidelines of the Ski & Snowboard School’s Health and Safety policies.
• Be a champion of the “Guest Experience”

QUALIFICATIONS

• Must hold a minimum Level 1 C.A.S.I.
• Must possess excellent public relations skills and be of a friendly and co-operative nature.
• Must be professional, energetic, and dependable.
• Excellent communications skills.
• Must be able to reason and react with quick and thoughtful judgment while remaining calm under pressure.
• Must be confident in a team atmosphere.
• Ski/Snowboarding experience an asset.
• Must be 15 years of age or older.
• Candidates must be flexible to work evenings, weekends, and holidays.

Please apply to:

Jennifer Osborne
Director of Operations
Email: josborne@lakeridgeresort.ca
Fax: 905-649-3752

Ski Instructors ensure a high level of customer satisfaction by providing quality lessons delivered in a professional and well-organized manner. Instructors are responsible for ensuring that lesson content is current and up to date.

PRIMARY RESPONSIBILITIES

• Assist the Supervisor in greeting guests as they arrive at the lesson location. When required, be available to assist the supervisor by organizing groups.
• Ensure a high level of customer satisfaction by providing quality lessons delivered in a professional and well-organized manner.
• Demonstrate a high level of customer service.
• Ensure that your day-to-day activities, in and out of lesson situations, fall within the guidelines of the Ski & Snowboard School’s Health and Safety policies.
• Be a champion of the “Guest Experience”

QUALIFICATIONS

• Must hold a minimum Level 1 C.S.I.A.
• Must possess excellent public relations skills and be of a friendly and co-operative nature.
• Must be professional, energetic, and dependable.
• Excellent communications skills.
• Must be able to reason and react with quick and thoughtful judgment while remaining calm under pressure.
• Must be confident in a team atmosphere.
• Ski/Snowboarding experience an asset.
• Must be 15 years of age or older.
• Candidates must be flexible to work evenings, weekends, and holidays.

Please apply to:

Jennifer Osborne
Director of Operations
Email: josborne@lakeridgeresort.ca
Fax: 905-649-3752

SKI SCHOOL DIRECTOR – POSITION IS FILLED

Summary:

The ideal candidate will be willing to adopt our system and continue to progress it.

Must have a proven record of management and leadership of at least 2 years for 70+ employees. Must have experience in Snow sports for Children Ages 3-12, Minimum CSIA or CASI Certification Level I Ski School Director.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

• Interviews, hires, and trains the staff.
• Confers with parents regarding facility activities, promote Apprentice/Level 1 certification and enrollment procedures.
• Manages the risk management and general safety practices of the Ski School.
• Works closely with the Ski School Director to implement standards and procedures for Ski School staff.
• Trains and motivates instructors to teach skiing or snowboarding to children.
• Obtains a list of ski school lesson reservations in order to prepare work assignments and schedule appropriately.
• Assigns instructors their classes and areas of responsibility for each day.
• Assigns students to classes in order to match abilities and compatibility.
• Schedules classes to ensure the maximum use of Instructors and coverage of guests.
• Ensures that customer service standards are met and addresses customer issues or complaints.

Computer Skills:

• Must have computer experience. Will need to use Excel.
• Prepared to learn new software programs. i.e. Ski Anywhere.

Requirements:

• Two years experience in ski school management.
• Minimum Level 1 Certification.
• Ability to use good judgment during confrontational or high-pressure situations and deal effectively with other employees, parents, and the public.
• Ability to ski or snowboard at least at an advanced level.

Job Type: Full-time Seasonal, October to March

SKI SCHOOL ADMINISTRATOR – NOT AVAILABLE

Summary:

The ideal candidate will be willing to adopt our system and continue to progress it. Must have a proven record of administration of at least 2 years for 70+ employees. Must have experience in Snowsports for Children Ages 3-12, Minimum CSIA or CASI Certification Level I.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

• Confers with parents regarding facility activities, promote Apprentice/Level 1 certification and enrollment procedures.
• Works closely with the Ski School Director to implement standards and procedures for Ski School staff.
• Assigns instructors their classes and areas of responsibility for each day.
• Assigns students to classes in order to match abilities and compatibility.
• Schedules classes to ensure the maximum use of Instructors and coverage of guests.
• Ensures that customer service standards are met and addresses customer issues.

Computer Skills:

• Must have computer experience. Will need to use Excel.
• Prepared to learn new software programs. i.e. Accesso Paradox

Requirements:

• Two years experience in administration. Having past experience in a ski school is ideal.
• Ability to use good judgment during confrontational or high-pressure situations and deal effectively with other employees, parents, and the public.
• Ability to ski or snowboard.

Job Type: Full-time Seasonal (Mid October 2023 to Mid March 2024)